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Accessibility is
"...the design of products, services, environments, and platforms so they work for everyone.
When you design from the hardest use case, you remove friction for every user.
WHY ACCESSIBILITY
The Economics of Accessibility
Four areas of impact on the P&L. Accessibility touches retention, revenue, risk, and brand.
IMPROVED RETENTION & PRODUCTIVITY
Accessible workplaces reduce attrition and lift productivity.
MANAGED COMPLIANCE & RISK EXPOSURE
Being accessible is being compliant, avoid penalties and expensive retrofits.
HIGHER CUSTOMER EXPERIENCE & LOYALTY
Simpler consumer journey and thoughtful service improves loyalty.
ACHIEVE INCREMENTAL REVENUE STREAMS
Accessibility sparks innovation. Innovation reaches more consumers.
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